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Financial Services

Financial Assistance

Rehoboth McKinley Christian Healthcare service has a Financial Assistance Policy for those in need of assistance with their hospital bill. The links below include all documents regarding this policy and the process for applying. For additional information or questions call 505.863.7188 or 505.863-7000.

Plain Language Summary of Financial Assistance Policy

RMCHCS Application for Financial Assistance


Document Links:

Plain Language Summary of Financial Assistance Policy

RMCHC Financial Assistance Policy

RMCHCS Application for Financial Assistance

RMCHCS Aplicación Asistencia Financiera

RMCHCS Notice to Patients

No Surprise Billing Act


How Rehoboth McKinley Christian Healthcare Services Calculates the Amounts Generally Billed

In the case of emergency or other medically necessary care, a patient who is eligible for assistance under this Policy will not be charged more for emergency or other medically necessary care than the Amounts Generally Billed (AGB).

Rehoboth Mckinley Christian Healthcare Services calculates AGB using the look-back method consistent with the 501(r) requirements. AGB is determined by multiplying the gross charges for any emergency or other medically necessary care it provides by AGB percentages, which are based on claims allowed under Medicaid, in combination with Medicare fee-for-service and all private health insurers.

The AGB rate through December 31, 2022 is 30 percent system-wide for both inpatient and outpatient care.

This percentage was based on all claims allowed for emergency or other medically necessary inpatient and outpatient care under Medicaid, in combination with Medicare fee-for-service and all private health insurers from 1/1/2019 – 12/31/2022, divided by the associated gross charges for those claims.

Only those amounts to be paid by the patient themselves are discounted, not amounts covered by a third party.

The AGB percentage will be reviewed and updated by the 120th day after December 31 of each year.

Customer service staff and financial advisors are available Monday through Friday, 8:00 am - 5:00 pm. Representatives are available by phone at 505-863-7188 or in person at the patient financial services office adjacent to the hospital.

Note: The following professional services are provided by independent physician groups that maintain a relationship with RMCHCS. These physician groups bill for their own services. Patients should expect to receive separate bills from the provider groups listed below:

Cardiology Physicians: Cardiac Care Consultants 866-362-6398
Dialysis Physicians: High Desert Nephrology 800-888-6642
Radiology Physicians Concord Medical Group 1-469-677-7430
Emergency Room Physicians: AlignMD - 866-434-3164

Questions regarding these bills should be directed to the applicable physician group or practice.

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