505.863.7000

Comments, Compliments, & Complaints

Our staff would love to hear your feedback!  If you have a comment, compliment, or complaint, please email your feedback to comments@rmchcs.org.

Complaint/Grievance Procedure

If you have a concern about patient safety or the quality of care provided at RMCHCS, please report this to the department supervisor or contact the RMCHCS Patient Comment Line at 505-863-7190.  RMCHCS will make every effort to resolve the concern as quickly as possible.

If you are not satisfied with the response, you can report this information to:

Hospital Administration, 1901 Red Rock Dr. Gallup, NM 8730

1.505.863.7004 or

The New Mexico Department of Health, Division of Health Improvement

1.800.752.8649 or

Oakbrook Terrace, IL 60181The Joint Commission, One Renaissance Boulevard,

phone: 1.800.994.6610, email: complaint@jointcommission.org,

fax: 1.630.792.5636 8:30 am – 5:00 pm, Central Time, Monday – Friday

If you have questions about how to file your complaint, you may contact the Joint Commission, Monday – Friday, 8:30 am – 5:00 pm, Central Time, weekdays at 1.800.994.6610.